Payment and Delivery

Upon receipt of the order a confirmation email is sent by return.

 

Each object is custom and please allow 5 to 6 weeks for delivery!

 

Delivery within mainland UK is free of charge.

 

Cost of delivery outside of mainland UK will be quoted after receiving your order but before full payment is taken.

 

Duties and taxes incurred at the point of entry to the destination country are the responsibility of the customer.

 

PACKAGING

 

Valet stand is shipped fully assembled.

We custom make sturdy wood crates (52x60x150 cm) to meet the piece’s needs and to ensure safe delivery.

 

RETURNS/EXCHANGES

 

Once payment is submitted, orders may not be cancelled, refunded, or returned.

Our furniture is built to order and the process begins as soon as payment is made. Please double check the details of your order before purchasing.

 

DAMAGES

 

All orders are professionally packed with great care. Damage is a rare occurrence, but in the event that your order arrives damaged, please decline the shipment and contact us right away. This will allow us to handle any necessary returns, repairs, or replacements easily.

We will coordinate returns and replacements as quickly and efficiently as possible. Photos may be requested for filing a claim. All shipments are insured.